Airlines are not allowed to charge special fees for cancellation of flight booking

Airlines are not allowed to charge special fees for cancellation of flight booking

According to the Bundesgerichtshof (Federal Supreme Court) clauses contained in the terms and conditions of airlines that specify a processing fee in case a booking is cancelled or a flight is not taken, put customers at an unfair disadvantage and are therefore invalid.

After a decision by the Court of Justice of the European Union (ECJ judgment of 06.07.2017, C 290/16), this view is not contrary to the price freedom granted to airlines.